Mark Russell “Impressive Customer Service”
This letter was received from a client who contacted our store concerning a water filtration unit.
To whom it may concern
We have recently purchased a Puretec tap and filter system from your company Think Water Auckland and I wanted to let you know how impressed I have been with the service provided by Mark.
From the time of my telephone inquiry to the time of the sale he has been most helpful. I was told by Puretec that it was impossible to obtain the Tripla 2-tap in New Zealand for about four weeks, but Mark persevered and managed to obtain one for us.
It was a little surprising as I had no idea that in fact your main business was not taps but filter systems.
Anyway do please pass on our thanks to Mark for his initiative and perseverance in finding what I understand was indeed the last one available in New Zealand until further orders arrive.
Mr and Mrs Hooper – Remuera.
An Award-Winning Project
Peter Fordham is a multiple winner of the Manukau Best Garden award. There came a time when Peter realised he was spending up to three hours a day watering his garden by hand. With a well-deserved Christmas holiday booked he worried that much of the lawn and many plants would die while he was away.
In the hope of an answer, he called Think Water Auckland. Within just two weeks he had a fully automatic irrigation system installed connected to a rain sensor so that precise amounts of water could be controlled to irrigate each area of his prize-winning garden.
Here’s what he said, “The boys did such a tidy job that I couldn’t even see where they had dug the trenches and buried the pipe. Will and the team did a marvellous job, I wouldn’t have won the awards without the irrigation system. I used to spend three hours a day in the summer watering with the hose; now I have more time to spend gardening! I can also go away on holiday and not have to worry about the garden.”
A No Hesitation Recommendation
“Broadway Developments have engaged the services of Auckland Irrigation and now Think Water Auckland on a number of our projects over quite a few for all aspects of irrigation design, installation and ongoing maintenance. We are delighted with the service and have complete faith in Will and his team. We have no hesitation in recommending Think Water Auckland.”
Kirk Gunman, Project Manager,
Broadway Developments Ltd.
Think Water Auckland (formerly Auckland Irrigation) has designed, installed and maintains the automatic water irrigation systems at all Ryman Healthcare Auckland sites. This includes the Sir Edmund Hillary Retirement Village in Ellerslie thought to be the largest retirement village in the southern hemisphere with over 400 residents.
Civil Foreman Mohammed Khan said of Think Water Auckland, “Think Water Auckland work in conjunction with the landscapers as well as the drain layers and groundwork teams to make sure all areas are appropriately watered as soon as gardens are planted and the lawns installed. They always provide prompt and efficient service.”